W77 Privacy Policy — How Safe Is Your Data With Us

W77 is an online gaming and Sports Betting platform serving users in Bangladesh. We understand that your personal data is invaluable, which is why w77 has established this Privacy Policy — so you always know exactly how we handle your information.

This Privacy Policy applies to the w77 website and all its services. By creating an account or using our services, you agree to this policy.

If any part of this policy is unclear, feel free to reach out to our support team — we're always happy to help.

W77 only collects information that is genuinely necessary to provide its services. We do not ask for anything beyond what is needed.

As part of KYC (Know Your Customer) verification, a photo of your national ID or passport may be required. This information is used solely to verify your identity and prevent fraud.

W77 collects your information for specific, clearly defined reasons. Every piece of data has a real purpose behind it — not collected just for the sake of it.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions.
• Preventing fraud, money laundering, and other illegal activities.
• Troubleshooting platform issues and providing technical support.
• Delivering a personalized gaming experience tailored to you.
• Sending bonuses and promotions (where you have given consent).
• Meeting legal obligations and assisting regulatory authorities in their investigations.

We never sell your data to third parties for marketing purposes. If you no longer wish to receive promotional messages from w77, you can opt out at any time from your account settings.

W77 is very careful about sharing your personal information. We do not share your data with anyone except in the limited circumstances outlined below:

• Payment Processor: Necessary information is shared with payment service providers such as bKash and Nagad to process transactions.
• Technology Partners: Limited data may be shared with trusted technology service providers that support the operation of the platform.
• Legal Obligation: Data may be disclosed in response to a court order or lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with industry-standard verification services to help detect fraud.

When sharing data with third parties, w77 ensures they adhere to the same privacy standards. Data protection agreements are in place with all of our partners.

We protect your data at w77 to the highest industry standards, with security measures in place at both the technical and administrative levels.

• SSL/TLS Encryption: All data between your browser and w77's servers is encrypted. A green padlock in your address bar means the connection is secure.
• Two-Factor Authentication (2FA): An extra layer of security is available for your login.
• No Payment Data Stored: Card numbers and mobile banking PINs are never stored on w77's servers.
• Regular Security Audits: Systems are regularly tested by independent third-party security experts.
• Staff Training: Only authorized staff members are permitted to access user data.
• Data Breach Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

Keep in mind, though — no one can guarantee 100% security on the internet. So keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

W77 uses cookies and similar technologies to enhance your experience on the site. Cookies are small data files stored on your device that help recognize you when you return.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferences (e.g. language, theme) — can be disabled.
• Analytics Cookies: Helps us understand which parts of the site get the most traffic — can be disabled.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

W77 does not retain your data longer than necessary. Specific retention periods are defined for each category of data.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• Gaming History: Up to 2 years after account closure.
• Support Conversations: Up to 1 year after the issue is resolved.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

After the retention period, data is securely deleted or anonymized. You may also request early deletion — though certain information may need to be retained due to legal obligations.

As a w77 user, you have several important rights over your personal data. We respect those rights and are committed to helping you exercise them.

To exercise these rights support@w77-jit.comto email us. We aim to respond within 30 days.

W77 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a minor has accidentally created an account and this comes to w77's attention, the account will be immediately closed and all associated data will be deleted.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. We take every message seriously.

• Email: support@w77-jit.com
• Live Chat: Available 24/7 via the chat button on the right side of the site
• Response time: typically within 24 hours, up to 30 days for complex matters

W77 updates this Privacy Policy from time to time. For significant changes, registered users will be notified by email and the "Last Updated" date at the top of the page will reflect the revision.